Use these instructions to reconfigure your Apple Mail application once you have been migrated to Office 365 email and calendaring services. Once you've been migrated, you will not be able to access your mailbox with Apple Mail until you follow these steps. These instructions are.
Use these instructions to reconfigure your Apple Mail application once you
have been migrated to Office 365 email and calendaring services.
Once you've been migrated, you will not be able to access your
mailbox with Apple Mail until you follow these steps.
These instructions are for OS 10.9 + Older OS users click here
1. From your desktop, open Apple Mail (You may also access Add Account from System Preferences/Internet Accounts.) Note: If you already have an Exchange account configured you will need to click the minus (-) sign located at the bottom left of the 'Accounts' window. This will remove the old Exchange account. 2. From Apple Mail click the Mail Menu 3. Click on Add Account 4. On the account type page, click Exchange. Click Continue | |
Important: If you are not presented with the above screen, you may need to click on the '+' sign located at the bottom left of the 'Accounts' window. This action will start the account creation process. | |
5. On the next screen Apple Mail will ask for your account credentials:
Click Continue | |
6. If you receive an Internet accounts couldn't log you in error - Click Continue. | |
7. If you are presented with the accounts settings screen fill in the required credentials. | |
Note: Multi-factor authentication users will need to enter their App Password after they have entered their O365 password. | |
8. When you enter the correct credentials you will see the accounts summary page. | |
9. Next, configure your Apple Mail applications: It is recommended that you select all the applications listed: Click Done to finalize creating the account. Your account is now configured. | |
Important: Depending on the size and amount of emails you have in your account, Apple Mail may require some time to completely download all of your mail (and other data) the first time you load Apple Mail after configuring your account.
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Office empowers everyone to achieve more on any device. And Office loves Mac. We’re committed to delivering the power and simplicity of Office in an experience designed specifically for Mac, and we continue to make significant investments in the platform. Today, we’re excited to announce that Office 365 is now available on the newly redesigned Mac App Store. With one click, Mac users can download the cloud-connected, always-up-to-date version of the Office suite—including full installs of Word, Excel, PowerPoint, Outlook, OneNote, and OneDrive.
Office 365 provides experiences tailored to the Mac and macOS, like Dark Mode, Continuity Camera, OneDrive Files on Demand, and Touch Bar support on the MacBook Pro. And it’s connected to the cloud, so you can access your content from any device, coauthor with anyone around the world in real-time, and use the power of artificial intelligence (AI) to create more impactful content with less effort. The result is an experience that is unmistakably Office but designed for Mac.
“We are excited to welcome Microsoft Office 365 to the all new Mac App Store in macOS Mojave. Apple and Microsoft have worked together to bring great Office productivity to Mac users from the very beginning. Now, with Office 365 on the Mac App Store, it’s easier than ever to get the latest and best version of Office 365 for Mac, iPad, and iPhone.”
—Phil Schiller, Apple’s senior vice president of Worldwide Marketing
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You can view Apple’s announcement on today’s news in their Newsroom.
Download Office 365 from the Mac App Store.*
*It may take up to 24 hours for the app bundle to appear in all regions on the Mac App Store.