Outlook for Mac Troubleshooting.; 2 minutes to read; Applies to: Microsoft Outlook for Mac; In this article. Welcome to Outlook for Mac! Here's a collection of information on how to identify and fix errors that you may run into when you use this product. Microsoft outlook mac troubleshooting.
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Feb 02, 2017 It seems that you cannot launch PowerPoint via clicking the application. If you double click a ppt file, can PowerPoint start properly? Do other Office applications have the same issue? Open PowerPointclick PowerPoint on the top menu barAbout PowerPointcapture a screenshot of the pop-up. Meanwhile, what is the version of your operating system.
You can convert and open presentations in Keynote on iPhone, iPad, iPod touch, or Mac. If you don't have an Apple device, you can use Keynote online at iCloud.com.
Convert and open files in Keynote on iPhone or iPad
You can work with a variety of file formats in Keynote on your iPhone or iPad. Check which formats are compatible.
Convert a Keynote presentation in Keynote on iPhone or iPad
If you want to open a Keynote presentation in another app like Microsoft PowerPoint, use Keynote to convert the presentation to an appropriate format.
- Open the presentation that you want to convert, then tap the More button .
- Tap Export.
- Choose a format for your presentation.
- Choose how you want to send your presentation, like with Mail or Messages.
Open a file in Keynote for iPhone or iPad
To open a file like a Microsoft PowerPoint file in Keynote on iPhone or iPad, tap the file in the presentation manager. If you don’t see the presentation manager, tap Presentations (on an iPad) or the back button (on an iPhone), then tap the file that you want to open. If a file is dimmed, it’s not in a compatible format.
You can also open a file in Keynote from a different app like the Files app, or from an email:
- Open the other app, then select the file or attachment.
- Tap the Share button .
- Tap Copy to Keynote. The original file remains intact.
When the file opens, you might get a message that the presentation will look different. For example, Keynote notifies you when fonts are missing. Tap Done to open the presentation in Keynote.
Keynote for Mac
You can work with a variety of file formats in Keynote for Mac. Check which formats are compatible.
Convert a Keynote presentation in Keynote for Mac
If you want to open a Keynote presentation in another app like Microsoft PowerPoint, use Keynote to convert the presentation to the appropriate format.
- Open the Keynote presentation that you want to convert.
- Choose File > Export To, then select the format.
- In the window that appears, you can choose a different format or set up any additional options. For example, you can require a password to open an exported PDF, choose the format for an exported PowerPoint presentation, or adjust the timing of the presentation if you're exporting as a movie file.
- Click Next.
- Enter a name for your file and select a folder to save it to.
- Click Export.
Mac Powerpoint To Microsoft Powerpoint Templates
To send a file in a specific format through Mail, Messages, AirDrop, or Notes, choose Share > Send a Copy, choose how you want to send the presentation, then choose a format.
Open a file in Keynote for Mac
From the Finder, Control-click the file, then choose Open With > Keynote. If Keynote is the only presentation app on your Mac, you can just double-click the file.
From the Keynote for Mac app, choose File > Open, select the file, then click Open. If a file is dimmed, it’s not a compatible format.
When the file opens, you might get a message that the presentation will look different. For example, Keynote notifies you when fonts are missing. You might see also see warnings when you open presentations created in older versions of Keynote.
Keynote for iCloud
Keynote for iCloud lets you open, edit, and share your files from a supported browser on a Mac or PC. Check which file formats are compatible with Keynote for iCloud. If you don't have an Apple device, learn how to create an Apple ID.
Convert a Keynote presentation in Keynote for iCloud
- Sign in to iCloud.com with your Apple ID.
- Click Keynote.
- In the presentation manager, click the More button on the file you want to convert, then choose Download a Copy. If you have the presentation open, click the Tools button in the toolbar, then choose Download a Copy.
- Choose a format for the presentation. The file begins to download to your browser’s download location.
Open a file in Keynote for iCloud
- Sign in to iCloud.com with your Apple ID.
- Click Keynote.
- Drag the file you want to upload into the presentation manager in your browser. Or click the Upload button , select the file, then click Choose.
- Double-click the file in the presentation manager.
Check file format compatibility
Mac Powerpoint To Microsoft Powerpoint Online
Formats you can open in Keynote
You can open these file formats in Keynote on iPhone, iPad, Mac, and online at iCloud.com:
Windows To Do List


- All Keynote versions
- Microsoft PowerPoint: Office Open XML (.pptx) and Office 97 or later (.ppt)
Formats you can convert Keynote presentations into
Keynote on iPhone or iPad
- Microsoft PowerPoint Office Open XML (.pptx)
- Movie (.mov)
- Images (.jpeg, .png, or .tiff)
- Animated GIF
Keynote for Mac:
- Keynote '09
- Microsoft PowerPoint: Office Open XML (.pptx) and Office 97 or later (.ppt)
- Movie (.m4v or .mov, depending on the format)
- HTML
- Images (.jpeg, .png, or .tiff)
- Animated GIF
Keynote for iCloud:
Learn more
- Keynote on iPhone, iPad, Mac, and online at iCloud.com uses the same file format. If you create or edit a presentation in Keynote on one platform, you can open it in Keynote on any of the other platforms.
- You can update to current versions of Keynote on your iPhone or iPad from the App Store. To update Keynote on your Mac, use the App Store app on your Mac.
- If you convert a Keynote presentation into Keynote ’09-compatible presentation, learn more about changes that happen when you export to iWork ’09.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft PowerPoint for Mac, or when you try to open a new presentation, you experience one of the following conditions:
The program closes unexpectedly.
Error message:
Resolution
To resolve this problem, follow these steps.
Microsoft PowerPoint 2008 or later
Step 1: Remove Powerpoint Preferences
Quit all Microsoft Office for Mac programs.
This 192MB update applies to users of Office 2004 Standard Edition, Office 2004 Student and Teacher Edition, Office 2004 Professional Edition, Word 2004, Excel 2004, PowerPoint 2004, Entourage 2004.Tuesday also saw the release of, the utility that lets users of earlier versions of Office open files created in Office 2008 or Office 2007 for Windows. In addition, the update also enables logging that can be used for diagnostic purposes.Similar to Tuesday’s Office 2008 update, improves security and also fixes a vulnerability that can result in malicious code being run on your Mac. Microsoft update mac office 2008.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Drag com.microsoft.powerpoint.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 7.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Preferences.
Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.If you cannot locate the file, PowerPoint is using the default preferences. Go to step 13.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key whil you click the Go menu.
Open Preferences.
Open Microsoft, and then Office 2008 (or Office 2011).
Drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. Go to 'Step 2: Try PowerPoint in Safe Mode Boot.'
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to 'Step 2: Try PowerPoint in Safe Mode Boot.' If the problem is resolved, drag PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars to the Trash.
Step 2: Try Powerpoint in Safe Mode Boot
Restart your computer in the Safe Mode. For more information about how to restart your computer in the Safe Mode, click the following article number to view the article in the Microsoft Knowledge Base
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
Once in safe mode, test Powerpoint. If the issue continues to occur, proceed to next step.
To Do List
Step 3: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If the issue continues to occur in Safe mode, proceed to Step 3.
Step 4: Use the 'Repair Disk Permissions' option Mail merge microsoft word mac.
Mac Powerpoint To Microsoft Powerpoint Free
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft PowerPoint 2004
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Drag com.microsoft.powerpoint.plist to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. Go to step 6.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Open Microsoft, and then drag com.microsoft.powerpoint.prefs.plist to the desktop.
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If you cannot locate the file, PowerPoint is using the default preferences. Go to step 11.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.powerpoint.prefs.plist to the Trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library, and then open Preferences.
Open Microsoft, and then drag PowerPoint Toolbars (11) to the desktop.
If you cannot locate the file, PowerPoint is using the default preferences. The problem is not related to the preference files.
Open PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and then restore the file to its original location. The problem is not related to the preference files. If the problem is resolved, drag PowerPoint Toolbars (11) to the Trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.