Mac In Microsoft Conference

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This article tells you everything you can expect from the all-new Outlook for Mac.

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Requirements

  • macOS version 10.14 (Mojave) and later.

  • Outlook version 16.32 (19110306) and later.

  • An Office 365, Outlook.com, or Google account.

  • No shared or delegated accounts.

  • For other requirements, refer to System requirements for Office.

How to try the new experience

  1. Join Office Insider Fast: https://insider.office.com/en-us/join/mac.

  2. Select Check for Updates to install the latest Insider Fast update.

  3. Open or restart Outlook, then turn on the New Outlook switch.

What's new in Outlook for Mac

The new Outlook has many new features and improved experiences, including:

Customizable toolbar

Choose commands to display in the Toolbar. In the Toolbar, select the more icon , then Customize Toolbar… .

Improved search

Search is now powered by Microsoft Search and has better results and suggestions. Click in the search field or use keyboard shortcut Shift+Command+F to search.

My Day

View upcoming events in agenda or day view in the main window for mail. Select My Day in the View menu or use keyboard shortcut Shift+Command+] to turn My Day on or off.

Improved RSVP to meetings

Respond to meeting invites with email responses to the organizer directly from the Reading Pane. Type a message in the text field in the meeting invite and select Accept, Tentative, Decline, or Propose New Time.

More Office 365 Groups, including Calendars

View all your Office 365 Groups in Mail and Calendar view. In Mail, Groups are located under the Groups node for your account. In Calendar, Groups are located after calendar folders for your account.

Nested compose in the Reading Pane

Reply to messages without opening a new compose window. Select Reply, Reply All, or Forward in the Reading Pane, Toolbar, or Message menu or use keyboard shortcuts Command+R, Shift+Command+R, or Command+J.

Ignore Conversation

Mac In Microsoft Conference

Delete all messages in a conversation, including messages already received and any new messages. Select Ignore Conversation in the Toolbar, Message menu, or message context menu, then confirm that you want to ignore the conversation.

Improved event scheduling

Create events by selecting a time block in the calendar grid. Add event details, including attendees and locations, and view attendee availability directly in the popover before sending.

When creating a new meeting, view attendee availability directly in the event window and adjust the time of the event by moving the event within the day view.

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For meetings with large numbers of attendees, use the Scheduling Assistant to view availability, add and remove attendees, and reserve resources (such as conference rooms).

Features not yet available in the new Outlook for Mac

There are several features that are available in the current version of Outlook for Mac for Office 365 that aren't yet available in the new Outlook experience.

  • Add-ins

  • Block sender

  • Delegates

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  • Email templates

  • Online archive

  • Rules

  • Read and delivery receipts

  • S/MIME

  • Set message sensitivity

  • Unified Inbox

  • Room Finder

  • People search

  • Contacts

  • Tasks

  • Notes

  • Automatic replies - Now available in 16.36 (20032300)

  • Presence - Now available in 16.35 (20012902)

  • Subfolder search - Now available in 16.33 (19120401)

Known issues

The product team knows about and is investigating the following issues in the new Outlook for Mac:

  • Favorite folders can't be re-ordered in the sidebar

  • Snooze and Dismiss actions on Reminders don't sync across devices

  • Mail and events can't be copied to other folders

  • Shared calendars can't be added using Open Other User's Folder

  • Delegated and shared inboxes can't be added using Open Other User's Folder

  • Account descriptions can't be renamed - Now fixed in 16.33 (19120904)

Reporting issues and providing feedback

There are various ways to report issues and provide feedback to help improve the experience.

Mac

Contact Support

Please report issues using Contact Support in the Help menu.

After opening a support request, a help icon will appear next to the New Outlook switch to provide easy access to the current request.

Additionally, when a support agent provides a response, a red badge will appear on the help icon.

Feature requests

Microsoft

Please vote for feature requests using Suggest a Feature in the Help menu. This will open a UserVoice site dedicated to the new Outlook for Mac.

Microsoft Office Mac

How to switch back

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At any time, you can switch back by turning off the New Outlook switch.

Before switching back, you'll have the opportunity to provide feedback on the experience and to create an in-app reminder for when additional features become available.

When scheduling a meeting with Outlook 2016 for Mac, particularly a meeting where attendees will attend in person, you'll need to include a meeting room in the invitation. If you know the name of the meeting room, you can enter that name directly in the Location field. If you don't know the name, or if you're scheduling a meeting in a location that is unfamiliar, you can use Room Finder.

Mac In Microsoft Conference Center

Note: Don't see Room Finder? Your admin needs to enable this feature on the Exchange server before the button will show up on your ribbon. Tell your admin to see Managing Resource Mailboxes and Scheduling for more information.

Open Room Finder

The Room Finder button is on the ribbon in the meeting invitation. (Create a meeting invitation)

If you're having a hard time finding Room Finder, you'll need to make sure this feature is enabled. If you are not the administrator of your organization, contact the administrator to enable Room Finder. If you are the administrator, you'll need to connect to PowerShell and run the following cmdlets:

New-DistributionGroup -Name 'room list name' –RoomList

Add-DistributionGroupMember -Identity 'room list name' -Member 'room mailbox name'

This will allow the Room Finder to show up and allow you to view the room list and choose from the available rooms as desired.

A tour of Room Finder

Room Finder opens in the scheduling page of your meeting invitation.

  1. Select Recent Rooms in Choose a room list to see any recent rooms you've scheduled.

  2. Select one of your recent rooms and it will be added to the Rooms list on the left side of the page. Its free/busy information will be shown in the scheduling grid.

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  3. Selecting the arrows in Choose a room list shows buildings and/or locations in your company. When you pick a room list, you'll see a list of all the conference rooms in that building or location that are available during the specified meeting time.

  4. Once you've found an available room, check the box next to its name to include it in your invitation.

Tip: You can hide the Room Finder pane by clicking the Room Finder button again or by clicking the x at the top right of the Room Finder pane.

To create a meeting invitation

  1. At the bottom of the navigation pane, click Calendar.

  2. On the Home tab, click Meeting.

  3. In the To box, enter the names of people or resources to include for the meeting.

  4. In the Subject box, enter a description of the meeting.

  5. Click Room Finder to select a room.

  6. Enter the details about the event.

  7. When you complete your invitation, on the Organizer Meeting tab, click Send.

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