Microsoft Error Reporting Mac Not Responding

Posted on 20-05-2021 by admin

I don't remember this problem occurring so often with OS X 10.5. Frequently (approximately 8 times out of 10), when I try to shut down the computer, I get the error message 'The application Microsoft Error Reporting canceled shut down'. This problem occurs with my MacBook (that I mostly use), but also with my iMac. A subsequent box says: 'Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience'. I then usually click the button to send a report to Microsoft and shut down my computer. I have tried disk utility's repair permissions, but the problem still carries on.
I've ignored this for a while, because it just takes a couple of extra clicks to shut down. I also thought the next Microsoft update would solve it (I have version 12.2.5), but - no change. I hope it's not some kind of Microsoft virus..

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