Is your Outlook giving you a ‘Not responding’ error or does it freeze when sending an email? Such problems do occur at times and there are multiple reasons for this to happen. In this blog post, we discuss some effective solutions to resolve this error.
Fixes or workarounds for recent issues in Outlook for Mac - Cannot Import Apple Contacts into Outlook 2016 for mac WORKAROUND Drag the contacts out of your Mac address book and drop onto your desktop. Right-click on the file and choose Open With Microsoft Outlook. A new contact window opens. Aug 01, 2017 -command will not run in mojave the only way i got it to work is by removing the ( ' ') from the path- Outlook 2016 for Mac search not working. Then this fix will work great. Please comment if. Jul 07, 2019 To resolve this problem, make sure that your computer meets the Outlook 2016 system requirements, Outlook 2013 system requirements or Outlook 2010 system requirements. Note These steps are provided in a specific order based on commonality and complexity. Follow these steps in the given order.
But before we proceed, there are some simple things you can verify to make sure that isn’t causing the error. For instance, make sure that no dialogue box is open. Secondly, make sure Outlook is not working on a large process like deleting a number of emails etc. These things though very basic can cause the error at times. Once you’re sure of that, proceed with the steps below.
Solution 1: Use Outlook’s safe mode
Safe mode in Outlook opens without extensions and with a minimum set of features. This mode is helpful to troubleshoot issues.
- Click on the Start button and type ‘exe /safe’
- Hit Enter and this will open Outlook in safe mode
- Then close Outlook that was opened in safe mode and open it the usual way
If you’re Outlook still continues to produce the error or freeze, move on to the next step.
Solution 2: Update Microsoft Office
Microsoft Updates provides bug fixes, features, and security improvements; so it is recommended that you install the updates from Microsoft and keep your computer up to date.
After installing updates, check if Outlook behaves normally. If the error still persists, check if your Office program has issues and needs repair.
Solution 3: Repair Microsoft Office
Issues with Office can also produce errors or cause problems such as freezes. In that case, try repairing Office using the steps below:
- Click on Windows + X and select Control Panel
- Select Programs & Features
- Look for your version of Microsoft Office and click Change
- Then click Quick Repair > Repair
As a final step, restart your computer and see if Outlook works fine. If you still have issues, proceed to the next step.
Solution 4: Repair PST files
Corruption in Outlook data files is one of the major factors for issues with Outlook. If the data file is corrupted, it can be repaired using a built-in tool called Scanpst.exe.
To repair the file, all you have to do is search for Scanpst.exe in File Explorer and open it. Then select the PST data file (Open Outlook > File > Info tab > Account Settings > Account Settings > Data files to find the location of the file). Click on Repair and your file will be repaired.
Scanpst is known to resolve many kinds of corruption issues but not all of them. Secondly, if the data file is too large, you may encounter Scanpst not responding issues. To overcome these drawbacks professional tools such as Remo Repair PST are very useful. It can solve PST corruption issues without affecting your original PST file. Once the file is repaired, you can easily recover all Outlook attributes like emails, calendars, contacts, etc.
Conclusion
If none of the methods help solve Outlook problems, you can try creating a new Outlook profile. Many users have reported having found this solution helpful. We hope one of these solutions described in the article helps you resolve the error.
-->Introduction
This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:
- Outlook stops responding (hangs).
- Outlook crashes even though you aren't actively using it.
- Outlook crashes when you start it.
Procedure
To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.
Step 1: Investigate possible issues caused by add-ins
Exit Outlook.
Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:
- If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
- If you're running Windows 7, click Start, type Run in the Search box, and then click Run.
Type Outlook /safe, and then click OK.
If the issue is fixed, click Options on the File menu, and then click Add-Ins.
Select COM Add-ins, and then click Go.
Click to clear all the check boxes in the list, and then click OK.
Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.
Step 2: Repair Office
- Open Control Panel, and then click Uninstall a program.
- In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.
Step 3: Run Outlook Diagnostics
Run the Outlook won't start automated diagnostics to fix the issues.
Note
Click Run when you're prompted by your browser.
If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).
On the first screen, select Outlook, and then select Next.
Select any of the following options, as appropriate, and then select Next:
- Outlook keeps hanging or freezing
- Outlook keeps crashing with a message 'Microsoft Outlook has stopped working.'
SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.
Step 4: Create a new Outlook profile
Note
If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.
Open Control Panel, and then click Mail.
Click Show Profiles.
Select the profile that you want to remove, and then click Remove.
Important
Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.
Click Add.
In the Profile Name box, type a name for the new profile.
Specify the user name, the primary SMTP address, and the password. Then, click Next.
You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.
When you're prompted, enter your logon credentials, and then click OK.
When Setup is finished, click Finish.
Step 5: Run SaRA Advanced Diagnostics before you contact Support
Microsoft Outlook 2016 Mac Not Responding Windows 10
This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.
- Click Outlook Advanced Diagnostics.
- Click Run when you are prompted by your browser.
More information
For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.
Microsoft Outlook 2016 Mac Not Responding Download
Still need help? Go to Microsoft Community.